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W5's Jon Woodward accompanies the Automobile Protection Agency as it tests whether Alberta car dealers are giving customers more fair deals by sending in undercover shoppers with hidden cameras. Subscribe to W5 to watch more videos: https://www.youtube.com/channel/UCPTDmZEOrQKHT-6AM7aTTTA Connect with W5: For the latest investigations visit: http://www.ctvnews.ca/w5/ For a full video offering visit the CTV News Network: http://www.ctvnews.ca/video?binId=1.811589 W5 on Facebook: https://www.facebook.com/CTVW5/ W5 on Twitter: https://twitter.com/CTVW5 --- W5 is Canada’s most-watched investigative, current affairs and documentary program. Tackling major stories and investigations W5 is in its 51st season.
Consumer Correspondent Susan Koeppen goes undercover with AutoMD to see if auto mechanics are taking their customers for a ride.
Did CarMax sell you an unsafe recalled car? We want to hear from CarMax customers about your experience. Contact us at: http://carconsumers.org/feedback.php ABC 20/20 undercover investigative report finds CarMax selling unsafe, defective recalled cars. CarMax advertises them as passing a rigorous "125+ point inspection" and qualifying to be sold as "CarMax Quality Certified." But in reality, many of the cars CarMax sells have hazardous safety defects that have killed people or caused severe injuries. Watch: Federal Judge tells CarMax's attorney: "I told my children never to buy a 'certified' car from CarMax" https://www.youtube.com/watch?v=dIQLKxNKhh4 Original broadcast on ABC: Dec. 12, 2014.
When you take your car to the shop for maintenance, you expect to get what you pay for. But a KXAN undercover investigation found that’s not always the case at some oil change shops in Central Texas.
September 12, 2014 -- A 20/20 undercover investigation into repair shops reveals some shops scamming customers and charging for unnecessary repairs, however, NJGCA member Sam Shah was found to be the only honest and forthright mechanic to be visited.